Your Water Bill
Payments can be made by cash (at the Crossroads office only), check, money order, credit card, or online (using a credit card, debit card or e-check). All credit and debit card payments will incur a 5% surcharge. All e-checks will incur a $1.00 service fee. Recurring credit or debit card payments and recurring e-check payments will incur the applicable 5% surcharge or $1.00 service fee for each payment.
When paying by credit card (Master Card, Visa, Discover, American Express) or debit card, you have the option of paying your bill by phone or online. If by phone, call Crossroads Utility Services at 512.246.1400 or 512.259.0959, Monday – Friday, 8 am to 5 pm. If online, please use the link provided at the end of this page.
If paying by U.S. Postal Service, your payment should be mailed to:
- Block House M.U.D.
- P.O. Box 4901
- Houston, Texas 77210-4901
This is a bank lockbox. One advantage of the lockbox is that it allows payments to be immediately posted to the District’s account upon receipt. The payment stub MUST accompany the payment.
If payment is made by a bill pay company and the payment stub is not included, the FULL account number MUST be clearly stated on the check so the payment can be posted promptly and correctly to your account. Your full account number is on your statement and will consist of 15 numbers starting with 70605-0 followed by 9 more numerals.
If you want to initiate automatic monthly payments by credit or debit card, please contact a Crossroads Customer Service Rep at 512.246.1400 or 512.259.0959. This option assures that your payment will be posted by the due date every month. You may set up an online account with your e-mail address to receive verification of payment. If you are already set up with automatic monthly payments from the previous billing system, and want to opt out of that set up, you must contact Crossroads Utility Services at firstname.lastname@example.org, or call 512.246.1400 or 512.259.0959, prior to the June 10th payment due date. Otherwise the 5% surcharge on credit or debit card payments will be charged to your card on file.
If you would like to pay your bill online, use this link to go to the secure payment site: https://www.eonlinebill.com/scripts/cgiip.exe/WService=crdbk/wp01.r
If you would like to ask a question about your bill via email, please use this form.